★★★★★
The entry ticket with the night show
The animal habitats are spacious and feel natural, with streams and planting throughout. Be ready to walk a good deal, though the coloured tiles make the place easy to navigate.
Suzanne R. · November 2025

The ticket on its own, for anyone who can reach Km 282 without a coach. You choose one of three admissions at checkout, and the figure above is the cheapest of them. Nothing here collects you and nothing hurries you out: you arrive when you like and stay to the last curtain.
Basic, Plus and the night ticket are sold as options on the same screen.
There is no pickup and no drop-off, so the journey each way is yours to arrange.
The day and night tickets run from 8:30 a.m. to 10 p.m., so you set the length of your day.
The night ticket opens at 4 p.m. and closes at 10:30 p.m., built round the evening.
The operator counts over fifty of them behind the cheapest grade, before you pay for anything extra.
Thousands of travellers have rated this ticket, and the criticism is as useful as the praise.
It buys you in, and it buys you the water. Life jackets and inner tubes come with the fare, so the underground rivers, the bays, the beaches and the natural pools cost you nothing more once you are through the turnstile. Lounge chairs, hammocks and the shaded rest areas are yours too, and so is the downloadable park map.
What it does not buy is a meal. At this grade the food and the drinks are on you, and so is the snorkel gear, which rents at $10.99 against a $25 deposit that comes back. Bring a card and some cash, because the park asks for both in different places: Katrina H. found the towel counter would take a card for the rental and only cash for the deposit. The full list of what the operator rents, and for how much, sits on the things to do page.
All three admissions open the same gate. What separates them is lunch, lockers and the hour you walk in. Xcaret Plus adds a buffet, one beer, unlimited soft drinks while you eat, and the Plus Area with its own changing rooms, restrooms and lockers. That last part matters more than it sounds: Brent H. stayed until closing on the cheaper grade and carried a bag all day, because the all-day lockers belong to the Plus side and the others shut at 5 p.m.
The night ticket is a different shape again. You are in from 4 p.m., and the rivers close at 5:30 p.m., the aviary and the butterfly pavilion at 6:30 p.m. and the coral reef aquarium at 6:45 p.m. You get the horse show, the flying men of Papantla, the pre-Hispanic dances, the jungle trail and the evening performance. If the water is the reason you are going, that is the wrong ticket. The three grades are set out side by side on the visitor guide.
Nothing in this fare moves you. The park sits at kilometre 282 of the Chetumal to Puerto Juárez highway, just south of Playa del Carmen, and you arrive by hire car, taxi, colectivo or hotel shuttle. Vincent M. drove down from Cancún and clocked it at an hour and a quarter. Parking at the gate is free.
The ride home is the part people get wrong. April Josephine B. was asked for double the fare by a taxi at the gate and nearly ended up stranded with children, so agree the return with your hotel before you set off. Distances, routes and the colectivo option are on the page on getting here. If you would rather not think about any of it, the coach day out of Cancún does the driving for $185.
You are staying in Playa del Carmen, you have a hire car or a hotel shuttle, and you want to decide for yourself when the day starts and ends. It is the cheapest way in of anything here, it lets you pick your grade at checkout, and it suits couples, families and anyone who would rather not spend three hours on a bus.
You have no way of reaching Km 282. The coach day out of Cancún carries you both ways for $185, and the Playa del Carmen day with the dearer grade does the same from closer in for $223. If you want a second park as well, take the two-park combination.
There is one entrance, on the highway side of the park at kilometre 282. Your ticket arrives on your phone, and you exchange it at the ticket window for the wristband you wear all day. Suzanne R. was asked for photo identification at that window, so carry it with you rather than leaving it in the room, and a photograph of a passport has been enough for some travellers where the document itself was not.
Arrive at opening if you can. The park takes bookings from 8:30 a.m., the coach groups from Cancún land nearer the middle of the day, and the first couple of hours are the quietest the place gets. The gate is drawn, with the parking and the car route in, on the park map.
★★★★★
The entry ticket with the night show
The animal habitats are spacious and feel natural, with streams and planting throughout. Be ready to walk a good deal, though the coloured tiles make the place easy to navigate.
Suzanne R. · November 2025
★★★★☆
The entry ticket with the night show
Do not take a taxi from the gate — they will ask double, park staff will not intervene, and I nearly ended up stranded with children. Agree the ride back with your hotel before you go.
April Josephine B. · Family · April 2025
★★★☆☆
The entry ticket with the night show
Take a fan to the evening show, because it is warm. The river floor is sharp, so wear water shoes or crocs — sliders and flip-flops are not allowed — and the restaurant queues at peak times are long.
Richard T. · August 2025
Check which dates are still open, see what the three grades cost for your party, and hold a place with free cancellation up to 24 hours ahead.
Check availability